American Franchise Spotlight: Express Employment Professionals

For many of us, a job not only contributes to our livelihood, but is a major part of our identity and how we value ourselves. And this franchise is taking that to heart.



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Take a Cue from NFL Commissioner and Score Big With Employees

Despite being  a tireless road warrior with an overbooked daily calendar, NFL Commissioner Roger Goodell makes time and takes the time to engage with the employees and customers who ultimately drive the profits of his organization. He listens and learns while he leads.



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Can Boss Get in Trouble for Office Super Bowl Pool?

Employment attorneys say that while Super Bowl gambling pools can foster fun and camaraderie amongst staff members, they are often more trouble than they're worth, and in some cases even unlawful.



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Local Small Businesses Score Big With Super Bowl  

Indianapolis is about to get inundated with footballs fans, and local small businesses are ready for the action on and off the gridiron. 

 



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Are Loyal Customers an Endangered Species?

Consumer loyalty to companies across a broad spectrum of industries may be on the fast-track to extinction, a new survey shows. Less than one-quarter of consumers surveyed felt "very loyal" to their providers, while 24 percent said they had no loyalty at all. Experts say poor customer service is to blame.



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Small Business Optimism Hits Three-Year High

Three out of four small-business owners in the U.S. are confident about the future of their businesses, a new economic report shows. This is the highest level of small-business optimism in this country in the past three years and a jump from 64 percent of owners giving future prospects a thumbs-up just three months ago.



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Turning Notes into Scents

We're highlighting small businesses from around the country as nominated by you, our readers. If your favorite small business is using Twitter to communicate with customers, let us know about it @fbsmallbiz with the hashtag #mysbc, and it may be featured as an upcoming Small Business of the Day.



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Fixing a Tech Problem: DIY or Hire a Professional?

Time and money are often the two things entrepreneurs wish they had more of, and when used correctly, technology can help bolster both of these wishes. But sometimes implementing new technology doesn't quite work out as planned, and they end up spending more in both areas.



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What Small Businesses Think About 'Startup America'

President Obama urged Congress this week to pass legislation that he said would give small business owners tax breaks and incentive for hiring and increasing wages. His proposal would also eliminate some capital gains taxes for business investments. Here's what small business owners have to say about his proposal.



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Marketing Lessons From Super Bowl's $3.5M Ads

Chances are your business can't pony up $3.5 million for a 30-second spot during this year's big game, but the marketing lessons in these ads won't cost you a dime.



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Search Tips from a Google Ads Expert

Google may be the megamillion-pound gorilla in the search space, but you don't have to be a gazillionaire to compete there with the big boys of commerce. The folks from Mountain View, Calif.,  have rolled out a number of free, low-cost tools for small businesses that enable them to play above their weight.



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Sisters' Bond Grows a Business Plan

We're highlighting small businesses from around the country as nominated by you, our readers. If your favorite small business is using Twitter to communicate with customers, let us know about it @fbsmallbiz with the hashtag #mysbc, and it may be featured as an upcoming Small Business of the Day.



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Obama's Small Business Plan: Too Little Too Late?

President Obama urged Congress Tuesday to pass legislation that will give mom and pops tax breaks for hiring and eliminate some capital gains taxes on business investments. But how much real impact will his plan have on small business owners in the year to come?



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Why Your Price Says it All

As a small business owner, you will have potential customers trolling around your location or Website observing prices. It is important to understand that your overall pricing is just as vital to your branding as any signage, logo or advertising piece.



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A Treadmill at Work, Good for Business?

According to a recent survey, employers that offer wellness programs see increased employee retention, productivity and attendance. And for every one dollar spent on wellness initiatives they see medical costs improve by an average of $3.27 and absenteeism costs cut by an average of $2.73.



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Donating Unwanted Products to Charity is Good For Business, Study Finds

Businesses with extra products would be wise to use the excess merchandise philanthropically, new research shows.



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Six Ways to Market to Moms in 2012

"Mom marketing" is a field unto itself. If you're trying to sell to mothers in 2012, you have to know how their behavior changed over the last year.



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How to Calculate and Understand Your Balance Sheet

A balance sheet is a statement of your business' worth, and while these numbers change on a daily basis, it's important that every small business owner knows and understands them.



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The Science Behind a Good Tweet

A lot can be said in 140 characters but, according to new research, a quarter of people aren't paying attention to most of it.



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Time Streamlines the Accounting Process for Business Owners

We're highlighting small businesses from around the country as nominated by you, our readers. If your favorite small business is using Twitter to communicate with customers, let us know about it @fbsmallbiz with the hashtag #mysbc, and it may be featured as an upcoming Small Business of the Day.



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